Your premier destination for hassle-free event ticketing!
Effective Date: 01/02/2022
1. Information Collection:
1.1. Personal Information: When Event Attendees purchase tickets through TicketEzy, we collect certain personal information, including but not limited to:
- Full name
- Contact information (email address, phone number, address)
- Payment details (credit card information, billing address)
1.2. Optional Information: Event Attendees may choose to provide additional optional information such as dietary preferences or accessibility requirements during the ticket purchase process.
1.3. Non-Personal Information: We may automatically collect certain non-personal information, including device information, IP address, browser type, and cookies. This information is used for analytical and statistical purposes to improve our services and enhance the user experience.
2. Use of Information:
2.1. Personal Information: We may use the personal information provided by Event Attendees for the following purposes:
- Processing ticket orders and facilitating event attendance
- Communicating important event-related information, updates, and changes
- Providing customer support and responding to inquiries
- Sending promotional materials and offers (only with consent)
- Complying with legal obligations and preventing fraud
2.2. Optional Information: Optional information provided by Event Attendees is used to enhance their event experience and fulfill specific requirements (e.g., dietary preferences, accessibility needs).
2.3. Non-Personal Information: Non-personal information is used for internal purposes, such as analyzing user behavior, improving our website and services, and personalizing content.
3. Information Sharing:
3.1. Third-Party Service Providers: We may share personal information with trusted third-party service providers who assist us in providing our services (e.g., payment processors, event organizers, customer support). These service providers are obligated to protect the confidentiality and security of the information and are prohibited from using it for any other purpose.
3.2. Legal Compliance: We may disclose personal information when required to comply with applicable laws, regulations, legal processes, or governmental requests.
3.3. Business Transfers: In the event of a merger, acquisition, or any form of business transfer, personal information may be transferred as part of the transaction. We will notify Event Attendees and ensure the protection and confidentiality of their information.
4. Data Security:
4.1. We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be completely secure.
4.2. Event Attendees are responsible for maintaining the confidentiality of their ticket purchase information, including login credentials, and should not share them with others.
5. Data Retention:
6. Rights of Event Attendees:
6.1. Event Attendees have the right to access, update, or delete their personal information. They may exercise these rights by contacting us using the information provided in Section 7.
6.2. Event Attendees have the right to opt-out of receiving promotional materials or marketing communications. They can do so by following the unsubscribe instructions in the communication or by contacting us directly.
7. Contact Us:
TicketEzy Customer Support
Email: [email protected]